RESERVATIONS PAYMENTS-Cancellations-No Shows

Payment is due at the time of rental (before allowed on the field or court) unless otherwise specified by a signed contract or other written agreement with Goals Baltimore, Inc.

All clients/customers that book rentals are responsible in making sure the Goals Baltimore Rules and Policies are relayed/sent to all their players/teams/groups as you are the one responsible for the actions of all your players/teams/groups. You can easily send this specific website link out to your group. Thank you. GOALS RULES & POLICIES | GOALS Baltimore

Rental cancellations and rental changes cannot be done at will and are not acceptable with our policies.

We require a minimum a 48 hours’ notice for cancellations and changes (Mondays-Thursdays).

Weekend cancellations and weekend changes (Fridays, Saturdays, Sundays) require 72 hours advance notice.

Cancellations with less than 48/72 hours’ notice, same day cancellations and no shows will require the rental reservation time paid in full.

No shows will be a cause to have remaining schedule cancelled, and no additional reservations will be made until the reservation rental fee is paid in full.

After a second cancellation or change in rental time scheduling, it will be a cause to have remaining schedule cancelled.

Rental reservation changes with less than 48/72 hours’ notice, same day changes, walk-in changes during rental time will require the entire reservation time paid in full. Walk-in changes are not acceptable and will be a cause for remaining schedule cancelled.

Groups that are late are still required to pay their full rental reservation fee; extra playing time is not allowed since the group did not arrive to start on time.